1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They enable websites to recognize your device, store preferences, and improve functionality and performance.

Cookies may be classified as:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Stored for a defined period or until deleted

2. Categories of Cookies We Use

We use the following categories of cookies:

3. Categories of Personal Information Collected via Cookies (CCPA Disclosure)

Cookies may collect the following categories of personal information:

• Identifiers: IP address, device identifiers
• Internet Activity: Browsing behavior, pages visited, session duration
• Technical Data: Browser type, operating system, device details

We do not sell or share personal information collected via cookies.

4. Purpose of Cookie Usage

We use cookies to:

• Ensure secure and efficient operation of the website
• Improve functionality and performance
• Analyze website usage and trends
• Enhance user experience

5. Cookie Duration

Cookies may remain on your device for different periods:

• Session Cookies: Automatically deleted upon browser closure
• Persistent Cookies: Stored for a maximum period of up to 12 months, unless deleted earlier

Examples:

• Login cookies: up to 2 weeks (if “Remember Me” is selected)
• Preference cookies: up to 12 months

6. Third-Party Cookies

We may allow third-party service providers (e.g., analytics providers) to place cookies on our website.

These third parties:

• Process data on our behalf
• Are contractually obligated to protect your data
• Have their own privacy and cookie policies

7. Your Cookie Choices and Consent (DPDP Compliance)

Where required by applicable law:

• We obtain your consent before placing non-essential cookies
• You can accept, reject, or customize cookie preferences via our cookie consent banner
• You can withdraw your consent at any time, with the same ease as it was given
• You can also manage cookies through your browser settings

Please note that disabling certain cookies may impact website functionality.

8. California Privacy Notice (CCPA/CPRA)

If you are a California resident:

• Cookies may collect identifiers and internet activity data
• You have the right to:
  • Know what personal data is collected
  • Request deletion of your personal data
  • Request correction of inaccurate data
  • Request disclosure of data shared with third parties

LUMIQ does not sell or share personal data for cross-context behavioral advertising.

We will not discriminate against you for exercising your rights.

You may also designate an authorized agent to make requests on your behalf.

9. How to Exercise Your Rights (TAT & SLA)

To exercise your rights or manage cookie preferences, contact:

📧 [email protected]

We follow the below service timelines:

• Acknowledgment of Request: Within 48 hours
• Identity Verification (if required): Within 3–5 business days
• Request Resolution: Within 15–30 days, depending on complexity and applicable law

10. Data Security

We implement appropriate security measures to protect data collected via cookies, including:

• Secure infrastructure (e.g., AWS hosting)
• Access controls and monitoring
• Encryption and safeguards against unauthorized access

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

For any questions or concerns regarding this Cookie Policy, please contact:

📧 [email protected]
📧 [email protected]