Last Updated: March 01, 2021.
https://lumiq.ai/ is a property of Crisp Analytics, Private Limited, established under the laws of India, having its registered office at H-92, Sector 63, Noida, UP 201301, India.
Contact information: We might collect your name, work or personal email, mobile number, phone number, name of your organization and country.
Information you post: We collect the information you post in a public space on our website or on a third-party social media site belonging to Lumiq.
Demographic information: We may collect demographic information about you, events you like, events you intend to participate in or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you
We collect information directly from you when you register or fill a contact form on our website or any other digital medium belonging to Lumiq. We also collect information if you post a comment on our site or ask us a question through phone or email or any other source of communication.
We collect information from you passively
We get information about you from third parties and other websites
Information collection from media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We use the information to contact you:
We might use the information you provide to contact you for confirmation of service opted for on/via our website or for other promotional purposes.
We use the information to respond to your requests or questions:
We might use your information to confirm your registration for an event or in response to a query/request submitted by you.
We use the information to improve our products and services:
We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We might also use your information to understand our users (what they do on our website, what product features they like, how do they use them, etc.), improve the content and features of our products (such as by personalizing content to your interests), make special offers, provide customer support, process and respond to your queries and to generate & review reports and data about, and to conduct research on our user base and usage patterns.
We use the information to look at site trends and customer interests:
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use the information for security purposes:
We may use the information to protect our company, our customers, or our websites.
We use the information for marketing purposes:
We might send you information about special announcements, events or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or we'll enroll you in our mailing list, should you subscribe to our newsletter.
We use information as otherwise permitted by law.
We will share information with third parties who perform services on our behalf. We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners to support our business. Some vendors may be located outside of India.
We will share information with our business partners. This includes a third party who provides us various services. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share information in case of a business transaction (with any successor to all or part of our business). If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Other cases. We may share your information also:
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about 3-5 business days to process your request.
In compliance with the Information Technology Act, 2000 notified with Information Technology ( Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 made there under, the name and contact details of the Grievance Officer are provided below:
Ms. Sneha Pandey
H-92, Sector 63
Noida - 201301
Phone: +91 9205460542
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected].